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FAQ

The Company

1. What is Rye 51?

Rye 51 is a purveyor of refined clothing, footwear, and accessories for the modern gentleman.

2. Can I work for Rye 51?

We're always looking for talented people to join us in our Dallas Headquarters or any of our stores around the country.

Keep an eye on our Careers page (and our social channels) for our latest opportunities.

3. Can I photograph, write, or contribute to Rye 51?

At Rye 51, we are firm believers in empowering, supporting, and encouraging creators from around the world.

If you have an interesting story to tell, please feel free to send us a short pitch for an article, interview, or otherwise.

If you're interested in photographing for Rye 51 — particularly if you live in Dallas, Texas — please feel free to reach out.

4. I'm interested in covering Rye 51 in the media. How can I learn more?

Please direct all press, marketing, and PR questions to press@rye51.com.

5. I'd like to be an interview subject for Rye 51. How can I participate?

We love to feature inspiring entrepreneurs, designers, artists, chefs, and more. If you think you'd be a good fit, send us a note.

6. What happened to Need/Imprint/Foremost?

We acquired them! You can read more on our blog and on TechCrunch.

Experience

1. How does Rye 51 work?

Rye 51 is a hybrid between a retailer, a brand, and a publication, insofar as we've developed our own brand of clothing, we sell from a highly-selective group of partner brands in our retail stores around the country, and we create our own independent content on a regular basis.

So, put simply, you can expect new releases of immersive stories and interviews on a weekly basis. Each new piece of content will feature Rye 51 products, which'll be available for purchase in-line with each release.

We're also aggressively adding more brands, vendors, and exclusives to the site.

2. Does Rye 51 offer promotional codes?

From time to time, yes. We offer them at our discretion through a variety of marketing campaigns, competitions, and more.

Having said that, their availability is infrequent and grounded by several key terms:

  1. Promotional codes may not be combined with other discount offers or promotions.
  2. Offers may not be applied to previous purchases.
  3. Discounts are applied before shipping, handling, and tax.
  4. Some exclusions may apply.

Products

1. Where does Rye 51 produce its in-house line?

Rye 51's products are primarily produced in Los Angeles, Peru, and Hong Kong.

We exclusively work with ethical factories, ensuring our products are produced in a fair manner for all involved.

2. I represent a brand that I think would be a great fit for Rye 51. Can I sell my products with you?

We're always interested in exploring more relationships. Feel free to drop us a line, if you'd like to discuss the prospect further.

3. How do you source products?

Rye 51's team is comprised of some of the most style- and lifestyle-conscious men and women in the world. Every day, our team is researching the very best men's lifestyle products, working with brands, and bringing you the Rye 51 experience you have — or will — come to know and love.

Ordering

1. What types of payment do you accept?

Rye 51 accepts the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club

We also accept Apple Pay on iOS and Safari for macOS.

2. Do you charge Sales Tax?

Sales tax is only applicable to merchandise shipped to a Texas, Oklahoma, or Georgia address.

3. Can I make a change to an order after it's been placed online?

If you'd like to make a change (e.g., a different size, alternate address, etc.), simply drop us a line via the live-chat in the bottom-right of your screen. We'll do our best to accommodate your request.

4. Can I order to pick-up from one of your stores?

Yes! We're testing in-store pick-up in Dallas, but will be expanding this feature to more cities over the coming months.

5. Can I order for Same-Day Delivery?

Yes! We're piloting Same-Day Delivery in partnership with Postmates in Dallas. We hope to expand to more cities over the coming months.

6. I'm ordering a gift. Can I send a message with the order?

If you’re purchasing items as part of a gift, feel free to add any special notes to your order at checkout.

We'll be happy to replicate a message on a hand-written note on your behalf.

Shipping & Handling

For more specific information about our shipping and handling, please visit our Shipping page. 

Returns, Exchanges, and Credits

For more specific information about returns, exchanges, and credits, please visit our Returns page.

Gift Cards

Rye 51 Gift Cards are available to be purchased.

Gift Cards purchased at Rye51.com are only redeemable online and in our physical locations. (You can also purchase physical Gift Cards at our locations.)

Affiliate Program

We’ll be launching an invitational affiliate program in 2017. If you’re interested, send us a note on Instagram or Twitter.

Miscellaneous

If we’ve missed anything, feel free to reach out to us via our live-chat — on the bottom-right of your screen — for further help. (Hours are typically 10 a.m. to 7 p.m. EST.)